Thanks guys.

I wanted the heater knob as only one little part of a reasonable size order of stuff, so it's a pain they don't have them as they have everything else!! I think it's quite strange they don't have email but they encourage postal / fax / phone orders. ..and MSA don't have an online catalogue. I find this surprising. Do these people want to do business? They must have "soft copies" of the order booklets and it wouldn't cost them anything to make them available online. :stupid:

you can order a free catalog online at WWW.VICTORIABRITISH.COM

the last time i got one was 2002 spring /summer and it did not have any heater knobs in it.i hope that helps.

Gee,

I ordered a free VB catalogue from their website and it arrived in Alice Springs about 3 weeks later. Its just a soft cover magazine style with 131 pages. I cant find any heater control knobs in there for you, but it hasnt got a few other little bits and pieces I was chasing either.

The freight charges are calculated on purchase value as you probably know, so it makes it too expensive for smaller orders to overseas.

..and MSA don't have an online catalogue. I find this surprising. Do these people want to do business?

MSA does have a parts listing (it is still a work in progress) on-line and you can order from their website or catalog via the internet. https://www.zcarparts.com/internet_orders.htm

I have the VB catalogue and want a whole load of stuff including a heater knob (which is not in the catalogue). Ringing them is proving difficult from Oz, and faxing them is impossible (for me). Therefore I would have thought they'd have an email. I would have just got the part number from them and included it in the rest of the order.

The MSA website has a little bit of stuff ,but it's far from comprehensive. I was wondering that since they .pdf their sale catalogues, why not do the same for the "normal" catalogues. Sorry for the confusion.

I asked MSA about the sale catalogs, and they said that they are in .pdf for a limited time period, and they plan to have their entire catalog online eventually. I have been using the same (hardcopy) catalog for 3 years and just use the online order form, asking for price quotes and shipping charges.

While Chloe was in business I didn't order from MSA too often, but I guess I'll be getting used to it all over again.