Shop Of The Year Award!!

Posted August 23, 200717 yr

comment_219558

Hey guys, I know this is kind of off topic but I felt like i should post this on every forum i visit pertaining to our Z's. I am sitting at a shop located in Orange,CA minutes (2 actually) from MSA. The shops name Brake Masters. I just bought a set of HP's, MSA sways, and Eibach springs. I had them installed here at BM and they did a wonderful job. Steven (The owner) was happy to introduce me to the guys working on my car ( Who by the way also own a 280Z ) and got me coffee for the wait. I felt VERY impressed with the work ethic here and safe to know the guy working on my car had a Z of his own.

Well after 4-5 hours of working on the car, installing sway bars, struts, bump stops, and springs, something didn't seem right. The front was sitting VERY HIGH and the rear sitting very low. Come to find out after a vist to MSA that the springs were swapped backwards. I asked them if there were any instructions or written words saying which springs go where and they paused and continued " Nope, we should really write that down on the box shouldn't we?" Well, I'll tell you i was pretty #$%^ pissed off.

After driving back and telling Steven what had happened, and feeling the bill raising for the work he would now have to re-do because of error on MSA and Eibach's side . . . He looked and me and said NO WORRIES AT ALL. We'll pull the other cars off the racks and have my guys switch it all out and fix it at no extra cost to you. He grabbed me a chair, said make yourself at home, and his guys went right back to work.

I can't tell you how relieved I was. Not only was he not charging me for the alignment 4 days from now, but he was not charging me for the extra 2 hours or so of work his guys have to do. This place is top notch, and the owner one of a kind. The second this happened I felt inclined to post up on the forums about this day. If you're ever in need of bushing replacement, installations, brake work, what not . . . Brake Masters off North Batavia St. is the place to go. (714) 288-6001 Ask for Steven and tell him Matt with the 240 sent ya!