Msa

[olzed]

I would like to put in a plug for Motorsport Auto.

I have had on three occasions ordered over the phone ,from NZ ,parts for my 240. After I got the time zone difference figured there was no problems. Speaking to the parts person was a breeze, after getting used to the different way of speach. The service was amazing with one item I ordered on Friday morning arriving following Monday

Thumbs UP!!!

:)

[DeesZ]

Nice testimony. Good service deserves it. I have had very good experiences with them as well. One time my wife ordered something for me, and in error she ordered for a 350Z, not a 240. When I called to inquire about an exchange, they apologized for letting it go out without questioning it because they knew I had a 240! They even offered free pick-up for the exchange part and free postage for the new one. Honestly, in this day and age, that is hard service to beat. Good service deserves being acknowledged.

[Travel'n Man]

I agree - a great bunch to work with and order parts from. I've had excellent service from them and my wife ordered some of Dave's harness upgrades for part of my christmas gift. They assisted her and everything was perfect as ususal. They do deserve a "atta boy" every once in a while!

[ajmcforester]

Unfortunately, I didn't have that experience 2-3 years ago with them and have never used them since. That was a shame how that went, my experience when I had my first 240Z was great, I used them whenever I could, no real problems if the wrong thing was shipped they got the right one out ASAP.

Then in the time after the first Z was totaled and I got my second Z they changed. Not one order came correctly out of six, they fought me on every part that was wrong even when the number on the invoice didn't match what they sent me. The first of the six was over $1,500 and only 60% of the order was the parts I ordered, I knew they had some problem going on. The last order was the one that ticked me off, I ordered a radiator, and had it 2 day mailed, because I needed a replacement right a way, it was damaged, so it was sent back. They refused to send the replacement 2 day (now I have pressure to get the car moved from my apartment), I fought with them and they did after arguing over the phone for over a half hour. That one the mounting brackets were on backwards, so we argued again, and they sent me another replacement. By that time I rented a U-haul to get it to my garage. They asked me to send that one back to them with the receipt for shipping in the box and repacked by a shipping company which I did. That next replacement was good. However they never paid me back for the shipping so I called about a week later and they told me the radiator had the brackets mounted backwards and they will reimburse my account. I did get any reimbursement in about a week so I gave a call to see what was going on and the same guy I talked to told me that we don't owe you any reimbursement their is no notes in the computer about this. I have had several phone calls over the next several weeks, faxed documents, and several times I was told that we'll pay you for that then the next time I'd call we have no record of that or any faxes from you.

After about 2 months of this I decided I'll only use them if they ever send the money they owe me, and they never did. I hated that but they didn't leave me a choice. Over the years I spent well over $5,000 in parts with them and spoke highly of them comparing them to Mid-America (for Corvettes). One of the nicest things about them was you could put a large order of parts and not use 3-4 companies to get those same parts like I do now. All I can say now is I hope they have changed back to the company I liked again.

[Big sam]

Yes, As another nz based customer I've never had any problem with them,the only problems I've had are with the local couriers. 2 days from LA, then 4 days to make a 20 minute journey to my house!!!! in the end i went and got it myself.....