Posted December 9, 20168 yr comment_507689 I received a manifold gasket order from OEM Parts Haus, ebay seller. worst experience buying a part EVER!Issue: they shipped my manifold gasket in bubble wrap; just threw the uncardboxed gasket in bubble wrap and shipped it to me. Bizzaro. Who does that?! so yeah the gasket was all jacked up and unuseable.The owner gave me this run-around about email not working blah blah blah. he didnt really seem to care. I say buyer BEWARE of ordering from this seller on eBay.Sent from my LG-D850 using Classic Zcar Club mobile Link to comment https://www.classiczcars.com/forums/topic/56647-bad-customer-service-for-parts/ Share on other sites More sharing options...
December 9, 20168 yr comment_507691 Good info, do you have a link to the eBay ad ? Link to comment https://www.classiczcars.com/forums/topic/56647-bad-customer-service-for-parts/#findComment-507691 Share on other sites More sharing options...
December 9, 20168 yr Author comment_507693 this is the seller: I guess I should be supporting our Z community vendors instead anyway. Sent from my LG-D850 using Classic Zcar Club mobile Link to comment https://www.classiczcars.com/forums/topic/56647-bad-customer-service-for-parts/#findComment-507693 Share on other sites More sharing options...
December 9, 20168 yr Author comment_507694 this is the seller: I guess I should be supporting our Z community vendors instead anyway. Sent from my LG-D850 using Classic Zcar Club mobile Sent from my LG-D850 using Classic Zcar Club mobile Link to comment https://www.classiczcars.com/forums/topic/56647-bad-customer-service-for-parts/#findComment-507694 Share on other sites More sharing options...
December 9, 20168 yr comment_507696 Looks like one seller with many names. I Googled your part number, and ebay. http://www.ebay.com/itm/NEW-Exhaust-Manifold-Gasket-KP-14035-N3500-Fits-Nissan-280Z-810-Maxima-/360542339693 http://www.ebay.com/itm/New-KP-Exhaust-Manifold-Gasket-KB204127-14035N3500-for-Nissan-810-280Z-Maxima-/271955673700 http://www.ebay.ca/itm/KP-14035N3500-Intake-and-Exhaust-Manifolds-Combination-Gasket-/121948242893?hash=item1c64ae83cd http://www.ebay.ca/itm/Intake-and-Exhaust-Manifolds-Combination-Gasket-KP-14035N3500-fits-77-Nissan-810-/400811638373?hash=item5d523c3e65 Link to comment https://www.classiczcars.com/forums/topic/56647-bad-customer-service-for-parts/#findComment-507696 Share on other sites More sharing options...
December 9, 20168 yr comment_507699 Looks like you've got 30 days to return. I'd Send it back in a heartbeat, especially if you used paypal. Link to comment https://www.classiczcars.com/forums/topic/56647-bad-customer-service-for-parts/#findComment-507699 Share on other sites More sharing options...
December 9, 20168 yr comment_507718 You have Paypal money back guarantee and Ebay will back you if you file a complaint. Don't forget to give him lousy feedback which is what will be the most effective way to negatively affect his sales going forward. Edited December 9, 20168 yr by dmoralesbello Link to comment https://www.classiczcars.com/forums/topic/56647-bad-customer-service-for-parts/#findComment-507718 Share on other sites More sharing options...
December 9, 20168 yr comment_507721 This is why I hesitate to buy anything on Ebay. I'd get it in the mail back to them now if you haven't already. Link to comment https://www.classiczcars.com/forums/topic/56647-bad-customer-service-for-parts/#findComment-507721 Share on other sites More sharing options...
December 9, 20168 yr comment_507723 Always try to communicate with the seller through Ebay, It helps when making a claim Link to comment https://www.classiczcars.com/forums/topic/56647-bad-customer-service-for-parts/#findComment-507723 Share on other sites More sharing options...
December 9, 20168 yr Author comment_507725 I actually called the company and spoke with the guy - he was less than receptive.Sent from my LG-D850 using Classic Zcar Club mobile Link to comment https://www.classiczcars.com/forums/topic/56647-bad-customer-service-for-parts/#findComment-507725 Share on other sites More sharing options...
December 9, 20168 yr Author comment_507726 I requested a refund and am in the process of shipping it backSent from my LG-D850 using Classic Zcar Club mobile Link to comment https://www.classiczcars.com/forums/topic/56647-bad-customer-service-for-parts/#findComment-507726 Share on other sites More sharing options...
December 9, 20168 yr comment_507727 21 minutes ago, FreshZ said: he was less than receptive. I'm a firm believer in good customer service. Customers can make or break you. My wife is in the retail business. I could tell you some stories. Do you have a pic of it? Curious on how bad it looks. Link to comment https://www.classiczcars.com/forums/topic/56647-bad-customer-service-for-parts/#findComment-507727 Share on other sites More sharing options...
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