The situation with this vendor is similar to one in the Porsche 914 community. A large supplier of new and used 914 parts operates on the business model of, "You can fool some of the people all of the time and all of the people some of the time". He's been doing it successfully for decades as there are always new enthusiasts looking for parts for their cars. When a customer gets a bad part, the wrong part, or a damaged part, it's the customer's problem or fault. No service after the sale. Customers who haven't been "stung" love him and those who have, hate him. Like Al, the vendor is quick to point out all the satisfied customers who sing his praises. He talks a good story and dismisses unhappy customers as malcontents. Sooooo, would a poll thread be useful? Maybe. Or, it could just become a place to vent. I've scratched Datsun Parts, LLC from my list of parts sources (remember that LLC means Limited Liability Company and protects the owner's personal assets during legal conflicts). I'll stick with MSA and some of the other suppliers who have built unquestionable reputations over the years. Dennis