Thanks all for the feedback. I did contact the company and actually asked for a refund. Their response for the whole situation was inappropriate and provided me with a nonsensical solution. I had the bumpers in hand over the winter before installing them so I can't file a complaint on EBay or Paypal which I accept responsibility for. I liked the bumpers so much as they are nice that I will have to come up with a solution. Wish I found this forum first: http://www.thesamba.com/vw/forum/archive/index.php/o-t--t-258203--.html