I must have missed something here. I think he said he has a 71 series 1??? For me that means he has a rocker switch mounted in the console behind the choke plate and it has a black color rocker. The 71 series 2??? is basically the same except the rocker color is yellow and lite. Both are wired the same. No relays. the a switch (Series 2) has three wires B, R and GR and connects to plug with Blue (L), a RB, and a B. the L comes from the dash and has a fuse holder, RB & B go the rear hatch harness then connect to the hatch glass. Did I miss something? Wouldn't be the first time. Here is what thinks is a Series 2 defroster switch.
If he has power to both sides of the switch in the on position and power at the glass and good ground then my guess is there is a break in the heat element.