Your response, like EScanlon's and like others in other threads I have read on the same topic, seems to say the same thing though...."we feel for you and you are right but you should have done more". All I am saying is that you can only exercise so much due dilligence. Ebay needs to be more aggressive about going after this type of seller. In my opinion, this auction ad was dead clear that the items were in a condition very different from what was received by the buyer (actually, after looking more closely at the auction I realized that I bid on it too). More than that though, the auction ad was purposefully misleading. And, as another person on this thread has commented, ebay's response to complaints is terrible. And, like others have said, the feedback game is mostly a sham. For the most part, anyone with a really good feedback rating is not likely to leave bad feedback because they will receive the same thing back from the lying fraudulent seller. And, as happened in this case, ebay does not care that the good guy got bad feedback. Bottom line, if you are going to play the ebay game you are going to eventually get screwed and you merely have to be okay with that. In my case, I have made many purchases and I just factor in the reality that x% of the time I am going to get stuck with something that is misrepresented. What ebay needs is competition. That is the only way they will ever give attention to any of this.